Honest Telephone Systems

I just called to buy tickets to the upcoming performances of the Dance Program at the Banff Centre, and was pleasantly surprised by the honesty of their telephone system. First, the system tells you some random information, then it says “To talk to a real person, press 0.” After that, it tells you that to complete your purchase you will need to provide your address, which will be used for the credit card verification and to keep you informed about upcoming events at the Banff Centre. They are actually up front and honest about the fact that they will be sending you what may be regarded as junk mail. I think that’s a good business practice.

What do you think?

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